The message "DATABASE EMPTY" on a free-to-air TV usually indicates that the TV is unable to find any channels during the channel scanning process. Free-to-air TV channels are broadcast over the airwaves and can be received by your TV with an antenna. Here are some steps you can take to address the "DATABASE EMPTY" issue:
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Check Antenna Connection: Ensure that your TV antenna is properly connected to the TV. A loose or faulty connection can result in a poor signal, preventing the TV from detecting channels.
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Perform Channel Scan: Access your TV's menu or settings and look for an option to perform a channel scan or auto-tune. This process allows the TV to search for available channels in your area.
Please refer to the following article on how to tune your specific TV model: Tuning your Englaon TV for Free-to-Air TV. -
Choose Correct Input Source: Make sure that your TV is set to the correct input source. If you're using an antenna, select the "Antenna" or "DTV" input source.
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Select Correct Region: Ensure that the correct region is selected to find the relevant channels in your area.
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Check Antenna Placement: The placement of your antenna can affect signal reception. If possible try repositioning the antenna to see if it improves the signal strength and allows the TV to detect channels.
- Factory Reset: As a last resort, you can try performing a factory reset on your TV. This will restore the TV to its default settings, and you'll need to set it up again. Refer to How to Factory Reset your Englaon Smart TV or Factory Reset your Englaon Non-Smart TV.
