If your Englaon TV has sound but no picture, it can be a frustrating issue. Here are several troubleshooting steps you can follow to identify and potentially resolve the problem:
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Check Input Source:
- Make sure you've selected the correct input source on your TV. Use the remote control to cycle through the input options to ensure the correct one is selected.
- Make sure you've selected the correct input source on your TV. Use the remote control to cycle through the input options to ensure the correct one is selected.
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Inspect Video Cables:
- Ensure that the video cables (HDMI, component, etc.) are securely connected to both the TV and the source device (cable box, Blu-ray player, gaming console, etc.).
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Try a Different HDMI Port:
- If you're using HDMI, try connecting the source device to a different HDMI port on the TV to rule out a faulty port.
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Test with Another Source:
- Connect a different source device to the TV (e.g., another Blu-ray player or gaming console) to see if the issue persists. This helps determine if the problem is with the TV or the original source.
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Check for Loose or Damaged Cables:
- Inspect all cables for any signs of damage or looseness. Replace any damaged cables.
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Restart the TV:
- Perform a restart or power cycle on your TV. Unplug it from the power source, wait for about 10-15 seconds, and then plug it back in. Power on the TV and check if the picture returns.
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Broken Screen:
- If your screen has been/arrived damaged please take a picture of your TV and the box (if your TV arrived with a broken screen) and send them in along with your order details via email to service@englaon.com.au
