When inserting DVDs, you’ll need to make sure the TV is in DVD mode.
Double-check that the disc is a DVD and not a Blu-ray disc instead.
Check that the label side of the DVD is facing towards the back of the TV, with the shiny side of the DVD facing forwards towards the screen. Try inserting more than one disc, and if none of them load or work correctly, please contact ENGLAON’s Customer Service team on 03 9121 3737 or via email at email@example.com
Hours of operation are Monday to Friday 8:30am to 5pm AEST.